Frequently asked questions

Do you have any questions about contact options, purchase orders or our services? We have collated and answered the most frequently asked questions.
Where can I find what?
Where can I find your technical videos?
Where can I get the most up-to-date catalogues, flyers and brochures?
How can I get the latest news?
Questions about ordering
Can I order directly from MS Motorservice International GmbH as a repair shop or private customer?
Is it possible to search for products in the entire product range without registering?
Is Motorservice represented in TecDoc?
Explanation of terms
What does Off-Highway stand for?
What does SOE stand for?
What is OES?
Service and contacts options
How and where can I register for training courses?
Who can I turn to if I have any technical queries?
Does Motorservice sell carburettor technology under the PIERBURG brand?
How can I be certain that my product is a genuine part from Motorservice?
Under which conditions can I send products back?
Where and how do claims need to be submitted for spare parts if they are faulty within the duration of the claims period?
Does MS Motorservice International have an environmental certificate?
Which partner companies does MS Motorservice International cooperate with?
Has your question not been answered?
Ask us your question directly using the contact form.
Thank you.