“With Technipedia, we provide all workshop professionals and anyone interested in technology with an ideal tool that enables them to quickly and easily find in-depth and sound information about the things they want to know” says Sven Zeitler, Head of Marketing at Motorservice, explaining the basic concept behind the platform. Users can access a rich source of information - from system explanations, new products, background knowledge on fitting instructions, replacement options and technical data, and even diagnostics for causes of damage, error messages or fault repairs. It is very popular with its target group, with continuously growing user numbers, reaching tens of thousands of visits in the past month. And the knowledge pool is also growing all the time. A new article is published on Technipedia around every two weeks. At the end of July, a milestone was reached when an article on diagnostics for valve breakages broke the 100 publications mark.
Seek and you shall find
When creating Technipedia, Motorservice focused a lot of attention on creating an intuitive search function. Ultimately, the international spare parts specialist wants to make its know-how easily accessible to interested parties. Using a search screen divided into “Search term”, “Category” and “Product”, users can find the articles they want quickly and with no problems. New articles published are right at the top of the page and are marked “New”. The articles on the platform also have search engine optimisation (SEO), enabling them to be found quickly using standard search engines. Once they arrive on the Technipedia site, users benefit from direct links to more detailed information such as mounting or product videos. Related articles on the current topic are also suggested to them. They can then share the information with other interested people directly on their own Facebook or Twitter profiles.
Anyone who wants access to a full range of know-how from the spare parts expert can find it all in one place on the free Motorservice app. All the content from the company website, Technipedia, the YouTube channel and the online shop is available here for quick and easy mobile access from a smartphone.
Technipedia can be found here: LINK