Imprint

Non-liability    | Copyright    |  Data protection

A Rheinmetall Company

Executive management: Tobias Kasperlik (Chair.), Daniel Schwarz
 
Registered domicile: Neuenstadt
 
Registration no.: Amtsgericht Stuttgart - HRB 105964
 
VAT no.: DE 177711084

DISCLAIMER

All information furnished by MS Motorservice International GmbH is without obligation and excludes any guarantees or assurances.

The information presented on in our website has been carefully researched and reviewed by MS Motorservice International GmbH. Despite this, errors may occur, information may be missing, or the information provided may since have changed. MS Motorservice International GmbH can consequently not guarantee or warrant the quality of the information provided, nor that it is correct, complete or up-to-date. All and any liability is excluded on the part of MS Motorservice International GmbH for damages, in particular for immediate or indirect damages and material or immaterial losses arising from the use or misuse of information, or incomplete or incorrect information on the web pages of MS Motorservice International GmbH, unless the same is due to gross negligence or intent on the part of MS Motorservice International GmbH.

MS Motorservice International GmbH expressly reserve the right to amend, supplement or delete any parts of their web pages or their entire website or to stop the publication from time to time or conclusively without any special notification. They are not obliged to update the information in their web pages.

While MS Motorservice International make every effort to maintain their website in a virus-free condition, MS Motorservice International GmbH cannot guarantee freedom from viruses. For your own protection, it is your duty to ensure and provide appropriate security devices and virus scanning prior to downloading information

The content and structure of the MS Motorservice International GmbH web pages are protected by copyright law and other protective legislation. Any reproduction, processing, transmission, circulation or other utilisation of all or any part of the information and other contents of the MS Motorservice International GmbH website (by electronic, digital or other means), and in particular the use of texts, excerpts or illustration material or of trademarks and logos, require the prior written consent of MS Motorservice International GmbH.

from Rheinmetall AG

We take the protection of your personal data very seriously. This means that we treat your personal data in accordance with the statutory data protection regulations at all times. We have appointed an expert and reliable external data protection officer. 

In the following, we would like to inform you about the processing of personal data.

Provision of the website

As a basic principle, you can use our website without revealing your identity. If you would like to use certain functions/areas of our website, you may have to provide personal data, depending on the circumstances. This information is provided by you on a voluntary basis and is used by the Rheinmetall Group solely for business purposes.

You can revoke any consents that you have previously given at any time, effective going forward, without having to state a reason. Depending on the purpose of the processing, we offer you a variety of options for doing this.

Cookies

This website uses cookies. Cookies are text files that are saved to your computer and enable our website to be personalised/adapted to your preferences and your use of it to be analysed. They also ensure that you are automatically recognised the next time you visit the site.

We use cookies for the following overarching purposes on the basis of our legitimate interest pursuant to Art. 6 (1) sentence 1 (f) GDPR:

• to ensure convenient use of our website,
• to evaluate our system’s security and stability,
• to analyse website use and prepare statistical analyses, and
• for other administrative purposes.

You can see a detailed overview of the cookies used by us, their purpose, and the length of time they are stored by clicking on this “Cookie overview" link.

Cookies are deleted as soon as they are no longer needed for this purpose or after 183 days, whichever is the earlier. If cookies are refreshed through follow-up visits to our website, their storage period may be extended in accordance with the information set out under the “Cookie overview”.

You can set your browser to prevent cookies from being installed, however this may mean that you are unable to use all of the features in full.

If your browser’s Do Not Track function is activated, we will take this into account and no cookies will be installed for statistical purposes.

Recording your visit to our website

Records will be created and processed for statistical purposes each time you access the website:

• Referrer (page containing the link you used to access our website)
• Search terms (if the referrer is a search engine)
• IP address is used to determine the country of origin and provider – and where details are entered in a form, it is stored for reasons of spam protection.
• Browser, operating system, installed plug-ins and screen resolution
• Time spent on the website

This data is processed by us for the following purposes on the basis of our legitimate interest pursuant to Art. 6 (1) sentence 1 (f) GDPR:

• to ensure a smooth connection set-up to the website,
• to ensure convenient use of our website,
• to evaluate our system’s security and stability, and
• for other administrative purposes.

We reserve the right to subsequently re-examine this data if we become aware of any specific indications of illegal use. The data will be deleted as soon as it is no longer needed for this purpose or after 6 months, whichever is the earlier.

Logging downloads

Records will be created and processed for statistical purposes each time something is downloaded from the website:

• Referrer (page containing the link you used to access the download page)
• Search terms (if the referrer is a search engine)
• IP address (anonymised) is analysed to determine the country of origin and the provider.
• Browser, operating system, installed plug-ins and screen resolution
• Time stamp for the download
• Cookie and session ID to avoid multiple counts

This data is processed by us for the following purposes on the basis of our legitimate interest pursuant to Art. 6 (1) sentence 1 (f) GDPR:

• to ensure a smooth connection set-up to the download pages,
• to ensure convenient use of our download pages,
• to evaluate our system’s security and stability,
• to optimise the download features, and
• for other administrative purposes.

The data will be pseudonymised and subsequently deleted as soon as it is no longer needed for this purpose or after 90 days, whichever is the earlier.

Some content on our website is provided to you with the support of a media asset management system (MAM system). In some instances we use service providers for the purposes of commissioned data processing pursuant to Art. 28 GDPR; for example the MAM system is operated and maintained by DAM Group GmbH (Tübinger Str. 57, 70178 Stuttgart, Germany).

Data sharing

No data is shared with third parties for commercial or non-commercial purposes without your express consent. We will only share your data with third parties if this is both necessary and permitted by law [for example on the basis of Art. 6 GDPR]. In some instances we use service providers for the purposes of commissioned data processing pursuant to Art. 28 GDPR; for example the website is maintained by UEBERBIT GmbH (Rheinvorlandstrasse 7, 68159 Mannheim, Germany) and hosted by its commissioned hoster. Full responsibility for the data processing remains with us. We also sometimes use plug-ins from other providers on our website; further details are set out below.

Please note that we may share your personal data with other group companies where necessary for the above-mentioned purposes [see “Company”]. The data is transferred on the basis of a legitimate interest pursuant to Art. 6 (1) sentence 1 (f) GDPR, so that we may offer you a fully integrated range of services.

Some of the companies involved may be located outside the EU/EEA. We ensure that our affiliated companies have an appropriate level of data protection.

Data protection where contact forms are used

Should we request personal data (such as your name, address, or email address) in the context of contact forms on our website, our use of that data is on the basis of it having been voluntarily disclosed by you. We use this data for our own business purposes (such as the dispatch of the requested materials/information). Contact forms are provided for the following purposes:

• General establishment of contact
• Support with advertisements and trade fairs
• Preparation of routine analysis packages and sales opportunity analyses
• Translation/customisation of catalogues/brochures
• Supplier assessments

All contact forms are intended solely for the fulfilment of their relevant purpose. Any initiation of contact that cannot be unequivocally allocated to the defined purposes is immediately deleted by us and not pursued further. In this event, the personal data included in this is only processed for the purposes of deleting your contact enquiry and the personal data transmitted by you is not stored. Specifically, the use of the contact form for the “general establishment of contact” for the transmission of applications will lead to the immediate deletion of your enquiry. Please send us any applications via our career portal .

The data marked as mandatory in the contact forms is required so that the enquiry can be allocated and responded to. Additional disclosures may be made voluntarily. The data processing for the purpose of establishing contact with us takes place pursuant to Art. 6 (1) sentence 1 (a) GDPR on the basis of your freely given consent.

The personal data collected by us for the use of the contact form will be deleted after your enquiry has been dealt with or after the retention obligations under tax or commercial law have expired.

You can revoke a consent that you have previously given – so that we can send you information materials, for example – at any time, effective going forward, without having to state a reason. To do so, please use the relevant contact form.

Data sharing

Please note that we may share your personal data with other group companies where necessary for the above-mentioned purposes [see “Company”]. The data is transferred on the basis of a legitimate interest pursuant to Art. 6 (1) sentence 1 (f) GDPR, so that we may offer you a fully integrated range of services.

Some of the companies involved may be located outside the EU/EEA. We ensure that our affiliated companies have an appropriate level of data protection.

Data protection in connection with a newsletter subscription

You have the option to sign up for a newsletter in a number of places. We process your personal data on the basis of the permission granted by you via the double opt-in registration procedure pursuant to Art. 6 (1) sentence 1 (a) GDPR in conjunction with Section 7 (2) no. 3 of the German Unfair Competition Act (UWG) solely in connection with ordering and obtaining our newsletter, so that we can send you information on products, services, events, and other interesting information about our company. You can opt out of these mailings at any time, effective going forward. Please use the link contained in each newsletter to terminate your subscription to the relevant newsletter.

The registration process is recorded on the basis of our legitimate interest pursuant to
Art. 6 (1) (f) GDPR. Our legitimate interest consists in dispatching the newsletter in conformity with the law and demonstrating your consent to our sending of the newsletter.

For statistical purposes, we track which links are clicked in the newsletter and result in actions on our website (“conversion”). This data is processed and pseudonymised by our service provider. Our service provider then makes the data available to us in aggregated and anonymised form. The performance measurement takes place on the basis of our legitimate interest pursuant to Art. 6 (1) (f) GDPR. Our legitimate interest consists in optimising and improving the provision and content design of the newsletter.

The data made available by you is necessary for the personalised dispatch of the newsletter. Without this data we cannot take account of your registration for the newsletter.

Data sharing

In order to send our newsletter, we use a service provider called Inxmail GmbH (Wentzingerstr. 17, 79106 Freiburg, Germany), which has access to your data for commissioned data processing pursuant to Art. 28 GDPR. Here, the service provider is bound by appropriate contracts to act solely in compliance with its instructions.

Please note that we may share your personal data with other group companies where necessary for the above-mentioned purposes [see “Company”]. The data is transferred on the basis of a legitimate interest pursuant to Art. 6 (1) sentence 1 (f) GDPR, so that we may offer you a fully integrated range of services.

Some of the companies involved may be located outside the EU/EEA. We ensure that our affiliated companies have an appropriate level of data protection.

Storage and deletion

If, after starting the process, you do not successfully complete your newsletter registration, your data will be deleted as soon as it is no longer needed for this purpose or after three months, whichever is the earlier.

In the event of a successful registration for the newsletter, your data will be stored in accordance with the statutory retention obligations until and after you unsubscribe from the newsletter. Your personal data will be promptly deleted as soon as it is no longer needed for this purpose or after three years, whichever is the earlier.

Data protection within the context of the business relationship

In our capacity as a contractual partner of your company, we process your personal data in order to prepare quotations, fulfil contracts, and perform bookkeeping and cost accounting activities on the basis of Art. 6 (1) sentence 1 (b) GDPR and Art. 6 (1) sentence 1 (f) GDPR, and in order to meet contractual and legal obligations (e.g. under commercial or tax law) on the basis of Art. 6 (1) sentence 1 (c) GDPR. The business relationship is between us and your company. In the event of external demands (for example under customs or tax law), your personal data may be compared with information in lists published by public authorities.

Data may also be processed in accordance with Art. 6 (1) sentence 1 (f) GDPR for legitimate purposes such as merchandising, internal market research, marketing, or in-house statistics. Our legitimate interests lie in particular in the optimisation of processes and cost-based attribution; your interests, fundamental rights and fundamental freedoms will be duly taken into account.

Only if you have given us your consent or if we have adequately informed you when collecting the data pursuant to Section 7 UWG will we use your data to send you information about products, services, events, or other interesting information about our company. You can opt out of these mailings at any time, effective going forward. You can find information on data protection in connection with a newsletter subscription here .

The data that you have provided is necessary for the implementation of the contractual relationship. Without it we will not be able to fulfil our contract with your company.

Data sharing

Some of your personal data will be passed on to external service providers (such as tax consultants or legal advisors). In some cases, external IT service providers will be able to access your data (in the course of commissioned data processing pursuant to Art. 28 GDPR). In such cases these service providers are bound by appropriate contracts to comply with their instructions.

Please note that we may share your personal data with other group companies where necessary for the above-mentioned purposes [see “Company”]. The data is transferred on the basis of a legitimate interest pursuant to Art. 6 (1) sentence 1 (f) GDPR, so that we may offer you a fully integrated range of services.

Some of the companies involved may be located outside the EU/EEA. We ensure that our affiliated companies have an appropriate level of data protection.

Storage and deletion of data

Your data will be retained for as long as they are needed for the above purposes. It will be deleted, at the latest, after the termination of our contractual relationship and after expiration of the statutory retention periods stipulated in civil, commercial and tax law.

Data protection in connection with the use of our online shop

In the protected area of our website, you can register yourself and log on using a personal identifier. The online shop may only be used to a limited extent if accessed via a guest login authorisation.

Records

Records will be created and processed for statistical purposes when the online shop is used:

• IP address
• Browser, operating system, installed plug-ins and screen resolution
• Time spent on the website
• Log-in in the online shop
• Number of product enquiries
• Number of price enquiries regarding individual products
• Number of orders
• Unused/abandoned shopping carts

This data is processed by us for the following purposes on the basis of our legitimate interest pursuant to Art. 6 (1) sentence 1 (f) GDPR:

• to ensure a smooth connection set-up to the website,
• to ensure convenient use of our website,
• to evaluate our system’s security and stability,
• to identify misuse, and
• for other administrative purposes.

We reserve the right to subsequently re-examine this data if we become aware of any specific indications of illegal or commercially detrimental use. The data will be promptly deleted as soon as it is no longer needed for this purpose or after 90 days, whichever is the earlier.

Registration

Only customers who have already registered with us are given personalised access to the online shop. Access is applied for either via the online shop’s registration form or by requesting this from the responsible account manager. After an account has been created in the online shop, the customer is given the appropriate log-in information and can use the online shop from this point onwards. Users can manage their data themselves once they have registered for the online shop. The data needed for the registration is processed by us on the basis of Art. 6 (1) (b) GDPR, and promptly deleted as soon as it is no longer needed for this purpose or three years after the end of the contractual relationship, whichever is the earlier.

A guest login authorisation is also possible, but only offers the user a limited range of options. Personal data (title, surname, contact details) can be provided by users themselves as part of the guest login authorisation, but this is not mandatory. Guests users may only post enquiries to affiliated sales partners/dealers. Other functions of the online shop are not available. We process the data voluntarily provided by you on the basis of Art. 6 (1) (a) GDPR. The data will be promptly deleted as soon as it is no longer needed for this purpose or after 183 days, whichever is the earlier.

User-friendly functions

If the customer so wishes, user-friendly functions in the online shop can be activated. These require additional data processing in the form of cookie installations. These user-friendly functions mainly relate to logging into the online shop and using the shopping carts.

Shopping carts for registered users will be preserved indefinitely and are only deleted by the users themselves.
Shopping carts that are created by means of a guest login authorisation will be promptly deleted as soon as they is no longer needed for this purpose or after 183 days, whichever is the earlier.

Transactions

All transactions in the online shop are recorded and stored:

• IP address
• Browser, operating system, installed plug-ins and screen resolution
• Time spent on the website
• User account
• Content of the shopping cart
• Performance of availability checks
• Execution of orders

The data required for the handling of business transactions is processed by us on the basis of Art. 6 (1) (b) GDPR in order to meet our contractual obligations, Art. 6 (1) (c) GDPR in order to meet legal requirements, and Art. 6 (1) (f) GDPR. Our legitimate interest lies in the following purposes:

• to ensure a smooth connection set-up to the online shop,
• to ensure convenient use of our online shop,
• to evaluate our system’s security and stability,
• to identify and prevent abuse, and
• to prevent commercially detrimental actions.

We reserve the right to subsequently re-examine this data if we become aware of any specific indications of illegal or commercially detrimental use. The data will be promptly deleted as soon as it is no longer needed for this purpose. In the case of availability checks, this will be within two years at the latest. In the case of successful purchase orders, the data will be moved to the ERP system within three years at the latest and deleted in the online shop. In all other cases, your data will be retained for as long as it is needed for the above purposes. It will be deleted, at the latest, after the termination of our contractual relationship and after expiration of the statutory retention periods stipulated in civil, commercial and tax law.

Claims

Within the online shop, you can upload claims, track the progress of the claim, and communicate with the responsible contact person on our side. The progress of the claim is logged.

The data required to deal with claims is processed by us on the basis of Art. 6 (1) (b) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest consists in ensuring that the claim is duly progressed, and abuse is prevented.

The data will be promptly deleted as soon as it is no longer needed for this purpose or within 90 days of the claim’s closure, whichever is the earlier. Claims with the status “draft” will be deleted after 28 days have expired.

Data sharing

Some of your personal data will be passed on to external service providers (such as tax consultants or legal advisors). In some cases, external IT service providers will be able to access your data (in the course of commissioned data processing pursuant to Art. 28 GDPR). In such cases these service providers are bound by appropriate contracts to comply with their instructions.

Please note that we may share your personal data with other group companies where necessary for the above-mentioned purposes [see “Company”]. The data is transferred on the basis of a legitimate interest pursuant to Art. 6 (1) sentence 1 (f) GDPR, so that we may offer you a fully integrated range of services.

Some of the companies involved may be located outside the EU/EEA. We ensure that our affiliated companies have an appropriate level of data protection.

Data protection when using the “myMotorservice” customer portal

In the protected area of our website, you can register yourself and log on using a personal identifier.

Records

When you use myMotorservice, records of the following data are created and processed:

• IP address
• Browser, operating system, installed plug-ins and screen resolution
• Time spent on the website
• myMotorservice log-in

When you download images from the download area, the following data is also recorded:

• Date of the download
• myMotorservice username
• File name
• File title
• Path

This data is processed by us for the following purposes on the basis of our legitimate interest pursuant to Art. 6 (1) sentence 1 (f) GDPR:

• to ensure a smooth connection is established to the website,
• to ensure convenient use of our website,
• to evaluate our system’s security and stability,
• to identify and prevent abuse,
• to prevent commercially detrimental actions, and
• for other administrative purposes.

In addition, log data regarding your download behaviour is also processed in anonymised form for internal statistical purposes.

We reserve the right to subsequently re-examine this data if we become aware of any specific indications of illegal or commercially detrimental use. The data will be promptly deleted as soon as it is no longer needed for this purpose or after 10 years at the respective year end, whichever is the earlier.

Registration

Only customers who have already registered with us are given personalised access to myMotorservice. Access is applied for either via the customer portal’s registration form or by requesting this from the responsible account manager. After an account has been created in the customer portal, the customer is given the appropriate log-in information and can use the customer portal from this point onwards. Users can manage their data themselves after logging into the customer portal. The data needed for the registration is processed by us on the basis of Art. 6 (1) (b) GDPR, and promptly deleted as soon as it is no longer needed for this purpose or three years after the end of the contractual relationship, whichever is the earlier.

User-friendly functions

If the customer so wishes, user-friendly functions in the customer portal can be activated. These require additional data processing in the form of cookie installations. These user-friendly functions mainly relate to saving your settings, such as your language selection or cookie banners, so that you do not have to repeat them. The data will be promptly deleted as soon as it is no longer needed for this purpose or after 90 days, whichever is the earlier.

Data sharing

External IT service providers may (in the course of commissioned processing pursuant to Art. 28 GDPR) partially access your personal data. In such cases these service providers are bound by appropriate contracts to comply with their instructions.

Please note that we may share your personal data with other group companies where necessary for the above-mentioned purposes [see “Company”]. The data is transferred on the basis of a legitimate interest pursuant to Art. 6 (1) sentence 1 (f) GDPR, so that we may offer you a fully integrated range of services.

Some of the companies involved may be located outside the EU/EEA. We ensure that our affiliated companies have an appropriate level of data protection.

Data protection in connection with web analytics

Web analytics processes are used on our website. Web analytics enable us to assess and optimise the effectiveness of our website and to customise it to the needs of our users.

Each time our website is visited, statistics are generated and processed for analysing these visits.

This data is processed by us for the following purposes on the basis of our legitimate interest pursuant to Art. 6 (1) sentence 1 (f) GDPR:

• to measure the effectiveness of our website,
• to analyse user interactions with the website,
• to optimise the structure of the website, and
• to customise the website to the needs of our users.

Further information can be found under “Web analytics with Google Analytics”, which is a subsection of “Plug-ins on our website” below.

Data protection in connection with the use of online marketing procedures

Google AdWords

We use Google AdWords to place advertising via the Google advertising network. The use of the Google advertising network should enable us to address users in a targeted fashion and to display advertising only to users with an actual interest, where possible. Data processing for the display of advertising within the Google advertising network is carried out exclusively by Google. More information on this data processing by Google is available at (https://policies.google.com/technologies/ads) [external site].

Plug-ins on our website

We use a variety of plug-ins from other service providers on our website, and have set out more information on these below.

Web analytics with Google Analytics

This website uses Google Analytics, a web analysis service of Google Ireland Ltd. (Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland), hereinafter referred to as “Google”. Google Analytics uses so-called “cookies”: text files that are saved on your computer and facilitate an analysis of your use of the website. The information generated by the cookie about your use of this website (including your shortened IP address) will be transferred to and stored on a server belonging to Google LLC in the US. Google will use this information to analyse your use of the website, compile reports on website activities for the website operator, and provide further services in relation to the website use and internet use. Google may also transfer this information to third parties if necessary, provided that this is legally mandated or if third parties have been engaged by Google to process this information. Under no circumstances will Google associate your IP address with other data held by Google LLC.

You can opt out from allowing your data to be used by Google Analytics by installing an add-on in your browser. Should you wish to do this, the following link will take you to the appropriate Google webpage: tools.google.com/dlpage/gaoptout [external site].

Your personal data will be deleted or anonymised within 14 months at the latest.

Detailed information can be found in Google’s privacy center: Transparency, and Choices and privacy policy.

Web analytics with Kameleoon

This website uses Kameleoon, a testing and web analysis service. The program enables user behaviour to be analysed on the basis of user segmentations. With the aid of the logfile data analysis, we can determine how the individual user segments of the websites are visited, which landing pages are frequented, and how click rates can be increased.

As described above, cookies are used for the analyses, and these are linked with pseudonymised IDs. Your IP address is fully anonymised for this purpose and is not stored. The information generated by the cookie about your use of this website will be transferred to and stored on a Kameleoon server in Germany. The IP address transferred from your browser as part of Kameleoon’s activities is not amalgamated with other data held by Kameleoon.

Kameleoon is used to analyse your use of the website and to compile reports on website activities, so that we can regularly improve our offering. The legal basis for storing the cookie is our legal interest (Article 6 (1)(1)(f) GDPR). Further analysis of the data collected takes place over a period amounting to a maximum of 380 days on the basis of Article 6 (1) (f) GDPR.

You may prevent the storage of cookies by selecting the appropriate settings on your browser software; however, please note that if you do this, you may not be able to use all of the functions of this website to their full extent. You can also deactivate tracking by Kameleoon at any time (thereby preventing Kameleoon from recording and processing the data generated by the cookie in relation to your use of the website). To do this, please click on the following link:

http://www.ms-motorservice.com#kameleoonOptout=true

Google Tag Manager

This website also uses Google Tag Manager, a service that allows website tags to be managed via an interface. Google Tag Manager is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (Parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google Tag Manager implements tags only – no cookies are used, and no personal data is recorded. Google Tag Manager triggers other tags that, in turn, may record data. However, Google Tag Manager does not access this data. If deactivated at domain or cookie level, this setting takes effect for all tracking tags provided that they are implemented using Google Tag Manager.

By using this service, you agree to the collection, processing, and use by Google of the data collected during this process and input by you. The terms of use for Google Tag Manager are available at https://www.google.com/intl/de/tagmanager/use-policy.html [external site].

Detailed information can be found in Google’s privacy center: Transparency, and Choices and privacy policy.

Google Maps

To make journeys to us easier, we offer the use of Google Maps for the display of maps and preparation of travel directions. Google Maps is operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. These pages are identified to you accordingly.

By using this service, you agree to the collection, processing, and use by Google of the data collected during this process and input by you. The terms of use for Google Maps are available at www.google.com/intl/de_de/help/terms_maps.html [external site].

Detailed information can be found in Google’s privacy center: Transparency, and Choices and privacy policy.

YouTube

Our website uses plug-ins from YouTube, a site operated by Google. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit any of our webpages with a YouTube plug-in, a connection to the YouTube servers will be established. The YouTube server will then receive information as to which of our webpages you have visited. If you are logged into your YouTube account, you will enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account. Further information on the handling of your user data is available in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy [external site].

Twitter

Twitter functions are integrated into our webpages using the Click to Activate solution, and are only activated when they are clicked. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the retweet function, the websites visited by you are linked to your Twitter account and disclosed to other users. Data is also transferred to Twitter in the process. Please note that, as provider of the webpages, we have no knowledge of the content of the data transmitted or of its use by Twitter. Further information on this is available in Twitter’s privacy policy at http://twitter.com/privacy [external site]. You can amend your data protection settings with Twitter in your account settings at http://twitter.com/account/settings [external site].

Facebook

A link to the Facebook network is integrated in our website. The data controller for any data processing that occurs after the link has been clicked is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Please note that, as provider of the link, we have no knowledge of the use of personal data by Facebook Ireland. Further information on this is available in Facebook’s privacy policy at  https://www.facebook.com/about/privacy/ [external site].

LinkedIn

This website uses a link to the LinkedIn network. The data controller for any data processing that occurs after the link has been clicked is the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Please note that, as provider of the link, we have no knowledge of the use of personal data by LinkedIn. Further information on this is available in LinkedIn’s privacy policy at: https://www.linkedin.com/legal/privacy-policy [external site].

XING/Kununu

This website uses a link to the XING network. The provider is XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany. Please note that, as provider of the link, we have no knowledge of the use of personal data by XING. Further information on data protection is available in XING’s privacy policy at: https://www.xing.com/app/share?op=data_protection [external site].

VK.COM (formerly Vkontakte)

We offer links on parts of our website to the VK.COM network. The provider is VKontakte Ltd., prem. 1-N, bld. 12-14, Lit. A, Khersonskaya st., St. Petersburg, Russia, 191024. Please note that we have no knowledge of the type and manner of the use of personal data by VKontakte Ltd. Further information on data protection is available in VKontakte Ltd.’s privacy policy at: http://vk.com/privacy[external site].

Rights of data subjects

We hereby inform you that, pursuant to Article 15 et seq. of the General Data Protection Regulation (GDPR) and the conditions defined therein, you have the right to demand that we provide you with information on any personal data that we hold concerning you, and that we correct or delete this data or restrict our processing of it. You also have the right to object to the processing of your personal data and the right to data portability. You also have the right under Article 77 GDPR to complain to a data protection supervisory authority if you believe that the processing of the personal data relating to you infringes this Regulation. Where data processing is on the basis of Art. 6 (1) (a) or Art. 9 (2) (a) GDPR (consent), you also have the right to revoke your given consent at any time without this affecting the legality of any processing carried out on the basis of that consent prior to its revocation.

Right to information, Art. 15 GDPR

You have the right to demand information as to whether and to what extent your personal data is being processed (particularly the purpose of any processing, recipient(s) of the data, duration of its storage, etc.).

Right to rectification, Art. 16 GDPR

You have the right to demand that your stored data be corrected if it is inaccurate or incomplete. This includes the right to complete the data by means of supplementary declarations or disclosures.

Right to erasure, Art. 17 GDPR

You have the right to demand that your personal data be deleted. This is possible, for example, if the data is no longer required for the purpose, for which it was collected, of if the data has to be deleted due to statutory obligations. However, this right can be excluded in individual cases.

Right to restrict processing, Art. 18 GDPR

You have the right to have the processing of your personal data restricted. This is possible, for example, if your data has been improperly collected or if the data processing is being carried out unlawfully. If processing is restricted, the data is permitted to be processed only in narrowly defined cases.

Right to data portability, Art. 20 GDPR

You have the right to demand that the data concerning you is surrendered to you or to a responsible person nominated by you in a common, electronic, machine-readable data format, if you provided this data yourself.

Right to object, Art. 21 GDPR

You have the right to object, on grounds relating to your particular situation, at any time and effective going forward, to the processing of personal data concerning you if the data processing is carried out to safeguard legitimate interests (cf. Art 6 (1) (e) (f) GDPR). Should you object, a check will be carried out to ascertain whether the legal conditions for processing your data have been met and if this is not the case, no additional processing of your data will take place.

Right to complain to a supervisory authority, Art. 77 GDPR

You have the right to lodge a complaint at any time with the competent supervisory authority of the EU or its member states if you consider that any data protection regulations may have been breached.

Contact details for the competent supervisory authority:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit (State Representative for Data Protection and Information Freedom), Baden-Württemberg
PO box 10 29 32
70025 Stuttgart
Tel.: +49 (0)711 6155 410
Fax: +49 (0)711 6155 4115
Email: poststelle(at)lfdi.bwl.de

Data protection information for the Motorservice Facebook Fanpage

To provide the Facebook Fanpage service, Motorservice uses the technical platform and information services of Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, referred to in the following as Facebook. When visiting our Facebook Fanpage, you can find interesting information on our products or get in touch and communicate with us. Motorservice has an agreement with Facebook in accordance with Art. 26 GDPR, the “Page Insights Controller Addendum”, on the shared responsibility for processing personal data when providing the Facebook Fanpage service. In accordance with this agreement, Facebook makes sole decisions regarding the type and method of personal data processing during the running of the Facebook Fanpage without any involvement from us. Facebook therefore accepts primary responsibility for processing insights data and fulfilling all obligations regarding the processing of insights data arising from the GDPR.

We would like to point out that personal data relating to you may be processed when you visit our Facebook Fanpage, including outside the European Union. Some of this data processing is carried out by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Facebook Inc. is certified in accordance with the EU-US Privacy Shield (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active) and is therefore obliged to comply with data protection standards which should guarantee protection in line with the level of EU standards.

Personal data collected and processed for you can be used for market research and advertising purposes, e.g. through the creation of usage profiles based on your usage behaviour, and used for showing you advertisements.

Via the “Page Insights” function, Motorservice can also view and call up statistical data from Facebook in different categories relating to the use of the Facebook Fanpage. The data categories include, among others, the total number of visits to the page, “Like” information, page activities, post interactions, video views, comments, shared content, responses, numbers of men and women, country of origin and language preferences. This information is made available to Motorservice by Facebook in aggregated form and used to continuously improve the Facebook Fanpage and in particular to make the content design more attractive and demand-oriented, taking into account the user behaviour.

The personal data of visitors is processed in accordance with Art. 6 Para. 1(f) GDPR to preserve the justified interests of Motorservice in terms of ensuring a target-group and demand-oriented design of the Facebook Fanpage, as well as to enable quick and easy communication with our customers and interested parties. If you are asked to give your consent for a specific form of data processing by Facebook as the provider of the platform, the data processing shall take place in accordance with Art. 6 Para. 1(a) GDPR.

We would like to point out that the easiest way to exert your rights as an affected person – in particular regarding requests for information – is directly with Facebook (https://www.facebook.com/legal/terms/information_about_page_insights_data). Should you need help with exerting your rights as an affected person, you are still welcome to contact us (socialmedia@ms-motorservice.com).

Information on the processing and use of the information, as well as on the associated rights and setting options to protect your privacy, including the opt‑out option, is available in the Facebook data protection information at www.facebook.com/about/privacy/ and in the “Information about page insights” at www.facebook.com/legal/terms/information_about_page_insights_data.

Opt-out: https://www.facebook.com/settings?tab=ads or http://www.youronlinechoices.com

Contacting our data protection officer

Rheinmetall AG
Datenschutzbeauftragter
Rheinmetall Platz 1
40476 Düsseldorf
Deutschland
dsb-rhag@rheinmetall.com

Privacy policy for our social media accounts 

• I. General

We maintain (publicly accessible) profiles in various social networks ("social media"). When you visit these profiles, it triggers a variety of data processing operations.

Below, we provide you with an overview of which of your personal data is collected, used and stored by which body when you visit one of our profiles.

Personal data is information that refers to you as a specific person (e.g. name, age, address, photos, email addresses and possibly your IP address as well). Furthermore, we will inform you about the rights that you have with regard to the processing of your personal data and who your point of contact is.

You are not obliged to provide us with your personal data. However, doing so may be necessary in order to access or use individual functionalities of our profiles in the respective social networks. These functionalities may not be available to you, or may be available only to a limited extent, if you do not provide us with your personal data.

Processing will not be used by Rheinmetall AG to create profiles of you. No automatic decision-making or profiling takes place. 

When you visit our social media profiles, your personal data will be collected, used and stored not only by us, but also by the operators of the respective social media platform. This happens even if you yourself do not have a profile in the respective social network. The individual data processing operations and their scope differ depending on the operator of the respective social network and cannot necessarily be tracked by us. Details about the collection and storage of your personal data and the type, scope and purpose of its use by the operator of the respective social network can be found in the privacy policy of the respective operator: 

• The privacy policy for the social network, "Instagram", which is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA, can be viewed at https://help.instagram.com/155833707900388 (accessed on 28/06/2021)

• II. Information on the collection of personal data when operating a social media account on the platform of the respective provider
  1. Instagram

We maintain an Instagram account through which we provide information about MS Motorservice to interested parties. Visiting the profile triggers processing operations on the part of the platform operator, Facebook. "Instagram" is a social media platform owned by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. 

1. Visiting our Instagram account

Visiting our Instagram profile triggers processing operations on the part of Instagram (Facebook). Instagram creates Custom Audience statistics. MS Motorservice receives these statistics in an anonymised form. We have no influence over the parameters.

Facebook provides various documents in this case. Where there is joint responsibility with Facebook, the joint responsibility agreement applies: https://www.facebook.com/legal/terms/page_controller_addendum.

In this agreement, Facebook undertakes to assume primary responsibility for the processing operations covered by the agreement.

In addition, Facebook considers further processing operations as commissioned processing where appropriate. Facebook provides corresponding documents on this subject: https://www.facebook.com/legal/terms/dataprocessing

To find out which specific processing operations qualify as joint responsibility or commissioned processing for Facebook, please contact Facebook's data protection officer. You can contact Facebook's data protection officer via the following link:

https://www.facebook.com/help/contact/540977946302970

If you access our Instagram account, Instagram will process at least the following personal data and take sole responsibility for doing so:

• Network and connections (IP address or connection speed; name of mobile or Internet service provider; language; time zone; mobile phone number; information about other devices nearby or in your network, if applicable)
• Cookie data (authentication; security; website and product integrity; advertising, recommendations; insights and measurements; website features and services; performance; analytics and research; third-party websites and apps)
• "Information and content you provide"
• "Networks and connections"
• "Your usage"
• "Information about transactions made on our products"
• "Things others do and information they provide about you"
• Device information (type of device, such as computer, phone, connected TV and other devices)
• Device attributes (operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins)
• Device operations
• Identifiers (device IDs and other identifiers)
• Device signals (Bluetooth and Wi-Fi [access points], beacons and mobile phone masts nearby)

Instagram uses "cookies", which are stored on your terminal equipment when you visit our profile, even if you do not have your own Instagram profile or are not logged in with your profile while visiting our profile. These cookies allow Instagram or Facebook, respectively, to create user profiles based on your preferences and interests and to show you ads (within and outside the Facebook network, like Instagram) that are tailored to these profiles. As a rule, cookies remain on your terminal equipment until you delete them.

We obtain anonymous statistics from the abovementioned data that is collected and processed by Instagram. Based on this data, we can track the interest in our account on the respective platform.

More information on processing operations and cookies can be found at: https://www.instagram.com/legal/privacy/

1. "Following" our Instagram account

If you follow our Instagram account, we will be able to track your Instagram username. We process this data for moderation purposes only. The legal basis for this processing is our legitimate interest pursuant to Art. 6 (1) (f) GDPR. We have a legitimate interest in maintaining the integrity of the account.

Rheinmetall AG uses the Instagram account passively for information purposes only. Please do not post any personal data, especially sensitive data.

The data is stored for as long as your Instagram profile exists.

Pursuant to Art. 6(1)(a) GDPR, the legal basis for processing by Instagram may be your consent, which you may have given to the service provider upon registration. You may withdraw this consent from Facebook pursuant to Art. 7 (3)(1) GDPR at any time.

When you visit the Instagram platform, it is possible that your data will be processed outside the European Union, in particular in the USA. This may make it difficult or impossible to enforce your rights.

Facebook and Instagram comply with the European Commission's standard contractual clauses in the event of a transfer to the USA: https://www.facebook.com/help/566994660333381

• III. Social media links

In addition to our accounts on social media platforms, we also provide links that can be used to access external social media platforms. We use graphics from the respective provider for this purpose. These graphics do not establish a connection to the social media networks. They are exclusively representations of the platforms in order to be able to easily reach the respective providers.

Only after clicking on the graphic will you be redirected to the network that you clicked on. Once you have been redirected, the social media provider collects information from you. It cannot be ruled out that your data will be transferred to the USA and possibly processed further. 

• IV. Your rights as a data subject

As a data subject, you are entitled to various rights under the GDPR, which arise in particular from Art. 15 to 21 GDPR:

• Right of access (Art. 15 GDPR): In accordance with the legal requirements, you have the right to request information about whether and to what extent we process your personal data.
• Right to rectification (Art. 16 GDPR: In accordance with the legal requirements, you have the right to request the completion or correction of incomplete or incorrect data concerning you.
• Right to erasure (Art. 17 GDPR): In accordance with the legal requirements, you have the right to request that your personal data be deleted immediately. Note: The immediate deletion of your data may be precluded by statutory retention obligations or other justified reasons for retention.
• Right to restriction of processing (Art. 18 GDPR): In accordance with the legal requirements, you have the right to request a restriction of the processing of your personal data.
• Right to data portability (Art. 20 GDPR): In accordance with legal requirements, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format and—if technically feasible—to request that it be transmitted to another controller.
• Right to object (Art. 21 GDPR): In accordance with the legal requirements, you have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data provided that the data processing is carried out to protect legitimate interests (cf. Art. 6 [1] [e] or [f] GDPR).
• If your personal data is processed for direct marketing purposes, you have the right to object at any time to such processing for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing.
• Right to withdrawal of consent (Art. 7 [3] GDPR): You have the right to withdraw given consent at any time, without giving reasons and with effect for the future. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
• Right to lodge a complaint with a supervisory authority (Art. 77 [1] GDPR): In accordance with the legal requirements, you have the right to lodge a complaint with a data protection supervisory authority of your choice, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement, if you consider that the processing of your personal data infringes the GDPR.

Changes to our privacy policy

We reserve the right to amend this privacy policy occasionally so that it always meets the current legal requirements and also reflects any changes in our services. The privacy policy displayed at the time of any follow-up visits by you to our site is always the valid, applicable version.

Contacting our data protection officer

If you have any questions regarding the processing of your personal data, please feel free to contact our data protection officer directly. 

Rheinmetall AG
Datenschutzbeauftragter
Rheinmetall Platz 1
40476 Düsseldorf
Deutschland
dsb-rhag@rheinmetall.com