The app can be downloaded from iOS and Android stores for installation on smart phones and tablets.
A practical example of how the app can easily help when repairing a damaged car: simply enter the part numbers of the components, the app then picks out the parts and the nearest Motorservice distributor. Alternatively, the customer can search by engine type and will then see displayed all the Motorservice parts available for this particular engine.
"With the new Motorservice app the mechanic working in the repair shop is no longer reliant on his desktop and now has the option of mobile access to our whole service world. From his mobile phone and his workplace in the repair shop he can directly share in our expertise and, if needed, obtain advice in such matters as how to install the parts, etc. We are very happy to be able to provide customers with this technology" says Sven Zeitler, Head of Marketing at MS Motorservice International GmbH.
Linked to product search are such ancillary services as installation guides, videos and other servicing information all of which is printable. Another important feature is a check for fakes. By entering the barcode of Motorservice parts the mechanic immediately obtains information as to whether the parts are genuine or fake. Finally, another search option allows the workshop to locate the nearest Motorservice distributor.