The app was developed as a free service tool for repair shop employees. According to the spare parts expert, steps were taken during this process to check exactly which functions deliver genuine benefits to customers. Since then, the app has been continually developed further: in addition to improved search functions, it has been technically optimised multiple times. New functions are also to be added in the future. Motorservice has announced that, if a new customer requirement is determined, it will check whether an appropriate solution can be integrated into the app.
The Motorservice app pools together know-how from different platforms, e.g. the company website, the Technipedia knowledge platform or the OnlineShop, and makes it quickly and easily accessible on the go via smartphone. Alongside company news, numerous technical videos and documents with fitting instructions, system explanations and diagnostic tips, the user has access to functions such as a dealer search worldwide and, last but not least, an item search based on the TecDoc catalogue. Another useful function is the “Fake Check”. By scanning the barcode of Motorservice parts from Kolbenschmidt, Pierburg, BF or TRW Engine Components, the user can see immediately whether they are genuine or fake.
The app is available for Android™ from Google Play Store and for IOS from App Store, both free of charge.